US Cancer Opinion
Terms of Use, Warranties
and Disclaimers

Terms of Use

Effective Date: January 01, 2021

This ‘Terms of Use’ is formulated and published pursuant to the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that requires the publication of Terms of Use and Privacy Policy for access or usage of a website.

This Terms of Use agreement (the "Agreement") governs your use of this website www.uscanceropinion.com (“Site”), USCancerOpinion as well as email communications received on info@uscanceropinion.com, no-reply@uscanceropinion.com, billing@uscanceropinion.com, notice@uscanceropinion.com and admin@uscanceropinion.com (collectively, the "Platform").

The Platform is owned and operated by MEDSOAMERICA, INC. (“Company”) having its registered office at P. O. Box 397, Statesboro, Georgia 30459, United States of America (the “Company”).

The Company reserves the right to modify the terms contained in this Agreement at any time by posting such modifications on its website www.uscanceropinion.com

“You”, “Your”, “patient” or the “User” in this Agreement refers to any person who uses a Platform.

The modified Agreement would be effective from the date of modification that is posted by the Company on the Site. If you do not agree to any term that is contained in this Agreement, please immediately cease your use of the Platform. Your continued access or use of the Platform , or any services, constitutes your acceptance of the changes. Your access and use of the Platform and Services will be subject to the most current version of the Terms of Use posted on the Platform at the time of such use. Please regularly check the "Terms of Use" link at USCancerOpinion.com terms and conditions to view the then-current terms. If you breach any of the Terms of Use, your authorization to access or use this Platform automatically terminates.

USCancerOpinion and www.uscanceropinion.com makes this “site” and the Materials and Services, available for your access and use subject to the Terms of Use. "Materials" means all information, data, consultations, updates, documents, communications, frequently asked questions, downloads, files, text, images, photographs, graphics, videos, webcasts, publications, content, tools and resources made available via the Site; "Services" means all services and resources offered or enabled via the Platform, including, but not limited to, access to your individual "patient portal", expert opinion consultations and all other services. The Platform is simply facilitating an expert opinion consultation between you and Platform independent, physician specialists.

By utilizing the services through the Platform, you acknowledge the potential limitations of the services and agree to solely assume the risk inherent in such limitations. You further acknowledge and agree that no physician-patient relationship is created between yourself and the independent physician consultants or the Platform and by using this Platform you waive that right even if in some jurisdiction it is afforded as a right to you. As with any medical consultation, opinion or diagnosis, Platform does not guarantee any particular result or that your condition will be cured.

I. Terms

Terms of Offer: The Platform builds and operates a centralized network of various specialists, experts and service providers in the field of oncology for providing healthcare services and support to cancer patients (the “Patients”; the “Services”).

Proprietary Rights. The Company has proprietary rights in the Platform and you may not copy or reproduce the Platform or any of its components in any manner. The Company also has rights to all trademarks and trade dress and specific layouts of every page of the Website, including calls to action, text placement, images and other information.

Taxes: You shall be responsible for the payment of any tax that accrues to you under applicable law as a result of your use of the Platform.

II. The Services

The Services provided by the Platform are available to any person over the age of eighteen (18) years who registers on the Platform in the manner provided herein. Persons below the age of eighteen (18) or residing in the USA and its territories shall not be entitled to use the Platform or the Services.

The nature of the Services are: “Expert Opinion” connects Users to the network of expert doctors that is built and maintained by the Company and facilitates the issuance of a medical opinion by such doctors on the recommended treatment for a Patient.

EXPERT OPINION SERVICES:
Under this Service, specialized oncologists registered on the Company’s network provide expert written opinion to Patients based on the medical / treatment reports and information that is submitted by them on the Platform. Medium of communication is english language only for expert opinion and communication including phone calls and no interpreter services are available for any form of communication on this Platform.

This is a paid service, and the expert opinion is sought to be issued within a period of 5 working days from when the medical reports in the requisite format is submitted by a User / Patient on the Platform. A variety of services available through the Platform pertain to matters of personal healthcare, specifically the rendering of expert opinion on a diagnosis you have previously obtained from your personal physician or specialist.  Due to the online operation of the Site and lack of physical personal contact between you and the independent physician consultants at www.uscanceropinion.com, such services are different from the diagnostic services provided by your personal physician or specialist. For example, Physicians at this site may be unaware of certain physical characteristics or information not reflected in the personal medical records you provide to them and that may otherwise impact the diagnosis. The expert medical opinion obtained via the Platform is only intended to be an ancillary opinion of a specialist, and shall not be treated as a consultation rendered by the concerned oncologist. It is not a substitute to regular treatment.

III. Representations, Warranties And Undertakings Of The Users

Each User registering on the Platform represents, warrants and undertakes to the Company as follows:

  • That all information that has been uploaded by the User on the Platform is true, complete and accurate;
  • Each User agrees and acknowledges that the Company is only a platform that facilitates and assists the Users to connect to world-class oncologists and specialist oncology service providers registered on the Platform and that the Company itself is not an expert on the provision of medical or healthcare services of any type;
  • You agree that the Company shall not be liable in any manner for any interaction or consultation that you may have with a Platform registered oncologist or service provider outside of or independent of the Platform;
  • You agree and acknowledge that the expert medical opinion obtained by you via the Platform shall be treated only as a secondary or ancillary opinion of a medical practitioner and shall not be treated as a consultation rendered by the concerned oncologist. In no event shall the expert Medical Opinion substitute the primary consultation and treatment that is being obtained by a Patient;
  • The information provided by an oncologist and displayed on the Platform relating to the practice areas of the oncologist, expertise, educational qualifications etc. are preliminarily reviewed and vetted by the Company, but the Company shall not be liable in any manner be responsible for any inaccuracy with respect to such information;
  • The oncologists providing Services on the platform do not have the benefit of information that would be obtained by examining a Patient in person and observing his / her physical condition. You agree that you choose to use the Services while acknowledging this limitation;
  • The Company does not endorse or recommend the engagement of any particular oncologist or service provider listed on the Platform, and a Patient shall engage with an oncologist or a service provider at the Patient's own risk and volition;
  • You acknowledge that the Company 'onboards' doctors on its portal based on information provided by them about their qualifications and credentials and the Company cannot and does not vouch for the authenticity of the expertise claimed by them. Though the Company makes all efforts to validate the said claims, you shall confirm the credentials of the doctors before starting any treatment with them and if you that consult any such doctor, you do so out of your own will and at your own liability;
  • The Company shall not be responsible for any wrong advice or medication or the quality of the treatment being given by an oncologist or a service provider or for any medical negligence on the part of an oncologist or a service provider.

IV. Fee, Payment Gateway And Refunds

The Platform uses third party payment gateways (namely Stripe) to process the transactions made on the Platform. The Company is not liable for any failed transactions. In the event of a failed transaction, the amount (if debited from a User account) will be refunded to the User’s account as per the corresponding payment gateway’s refund policy. Company may initiate a refund corresponding to a full amount or a partial amount if the Company is unable to serve the Patient due to reasons beyond the control of the Company including the following: untimely death of the patient, incomplete data provided, unavailability of the doctors etc. after deduction of transaction fee paid to payment gateway.

V. Personal Data and Other Information made available on the Platform

The User should read and understand the Privacy Policy available here so as to ensure that he or she has the knowledge of, (i) certain information that may be collected by the Platform; (ii) the purpose of collection and the use that such information is put to; and (iii) the entity that collects and retains the information etc.

The Company is not responsible for the authenticity of the personal information or personal data that is supplied by a User on the Platform. The User shall be responsible for maintaining the confidentiality of his/her account access information and password, and the User shall be held solely liable for all usage of his/her user account and password, whether or not authorized by him/her. The User shall be obligated to inform the Company regarding any misuse or suspected misuse of his/her user Account information.

Where a User provides information that is not authentic or is incomplete, the Company may at its sole discretion discontinue providing the Services to that User by disabling his/her User Account.

Each User represents and warrants to the Company that the content uploaded by them on the Platform shall not infringe the intellectual property rights of any person.

VI. The Platform and the Services

Content; Intellectual Property; Third Party Links. In addition to providing the Services as stated above, the Platform may also offer other information related to the Services either directly or indirectly through links to third-party websites. The Platform may not be the sole owner of all the information that is made available on the Platform. The proprietary rights to all information that is created by the Platform and made available on the Platform shall belong to the Platform alone. Unauthorized use of any content or material that is available on the Platform may violate intellectual property rights of other parties. You shall use the content on this Platform only for personal, non-commercial use. Any links to third-party websites that are provided on the Platform are for convenience and do not amount to the Company being responsible, in any manner, for such third party websites and their content. You may use such third party content at your own risk.

The Platform shall not be used by you for any illegal or unlawful purpose. Your use of the Platform shall be in compliance with all applicable laws and regulations. You shall not interfere or hinder the use of the Platform by other Users or Users, and you shall not engage in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication.

By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in a lawful manner. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from the Company or the applicable third party (if content belonging to such third party is being used).

Please note that the Company is only an “intermediary” as defined in Section 2(w) of the Information Technology Act, 2000 and can only control the information and content posted by itself on the Platform. The Company does not have the ability to control User/User-generated content on the Platform. You are solely responsible for your interactions with other Users/Users and any content you post. The Company may monitor interactions between Users and remove any content from the Platform that it considers objectionable or inappropriate.

VII. Restrictions of Use

You do not host, display, upload, modify, publish, transmit, update or share any information that:

- belongs to another person and to which you do not have any proprietary right;

- is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

- harm minors in any way;

- infringes any patent, trademark, copyright or other proprietary rights;

- violates any law for the time being in force;

- deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

- impersonates another person;

- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or

- Threatens the unity, integrity, defense, security or sovereignty of the United States of America, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

- The Company retains the right to remove from the Platform any content that contravenes any of the above conditions.

VIII. Disclaimer of Warranties

Please note that your use of the Platform and the services shall be at your sole risk. The Company disclaims all warranties of any kind, whether express or implied, including, but not limited to non-infringement of third party rights with respect to the contents of the Platform, or any reliance upon or use of the Platform contents or the Services.

IN NO EVENT SHALL THE COMPANY BE LIABLE TO A USER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY OTHER DIRECT OR INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PLATFORM OR OF ANY OTHER PLATFORMS REFERENCED OR LINKED TO FROM THE PLATFORM. THE COMPANY SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND/OR SERVICES OFFERED THROUGH THE PLATFORM OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION THE PROCESSING OF APPOINTMENTS AND PAYMENT OF CONSULTATION FEES.

Further, the Company makes no warranty:

- That the content made available on the Platform is complete, updated or accurate; or

- That the third party information made available on the Platform or the third party links made available on the Platform are accurate, reliable or complete.

IX. Limitation of Liability

The aggregate liability of the Company to a User with respect to the Platform content and for the services provided solely by the Company, and/or for any breach of this agreement is limited to a value of [US$One Hundred only (US$100)]. The Company its owners, officers, partners, employees or agents shall not be liable for any direct, indirect, incidental, special or consequential damages in connection with this Agreement. It is further clarified that the Company and its owners, officers, partners, employees or agents shall not be liable to any User with respect to any causes of action, losses or damages arising out of or in connection with:

- the User’s use of the Expert Opinion Services;

- any consultation/treatment advice/course/directions undertaken by the User on the basis of any opinion provided through the Expert Opinion Services;

- any advice/consultations/directions received by a User off the Platform;

- a User’s use of services obtained from a doctor, oncologist, medical professional, hospital, diagnostic laboratory/centre facilitated through the Platform;

- your violation of the Terms of Use;

- your infringement of any third party's Intellectual Property Rights when using Platform;

- your violation of any rights of any third party;

- any dealings between you and any third parties advertising or promoting via the Site, Services or Materials.

X. Indemnification

You shall indemnify, defend and hold harmless the Company as well as each of its representatives, employees, contractors, agents, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses in relation to all claims arising out of (a) a breach of the obligations undertaken by you under the terms of this Agreement; (b) use or misuse by you of the Platform content; (c) breach of any intellectual property or other proprietary rights of any person or entity; or (d) the inaccuracy or incompleteness of any information or data you supplied on the Platform.

If and when so required, the Company may seek written assurances from you regarding your undertaking to indemnify the Company, and your failure to provide such assurances would amount to a material breach of this Agreement. The Company may participate in any legal proceedings where you are defending a third party claim related to your use of any of the Platform. You shall notify the Company of any third party legal proceeding that is initiated in relation to the Platform or the Services, to which legal proceeding you are a party.

XI. Privacy

Please refer to the full Platform Privacy Policy here incorporated by reference herein, for information on the policy of the Company with respect to personal and sensitive information that is provided by the Users to the Platform.

XII. Redressal of Grievances

If you have any questions or grievances regarding the Platform, or the contents thereof, you may reach out to the Grievance officer of the Company’s customer support at notice@uscanceropinion.com (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised by a User within a period of one (1) month from when it is raised.

XIII. Platform Use outside USA and its Territories only

Although the Platform may be accessible worldwide, the Company makes no representation that materials on the Platform are appropriate or available for use in those locations or that the Platform complies with the laws that are applicable in any jurisdiction that is in user jurisdiction. Accessing the Platform from territories where the content of the Platform and/or the provision of the Services is deemed illegal is prohibited. Users accessing the Platform from any locations do so at their own risk and are responsible for compliance with local laws that are applicable to them. Any offer for any Service, and/or information made in connection with the Platform is void where prohibited.

XIV. Links to Third Party sites

Creating or maintaining any link from another website to any page on this Site without uscanceropinion.com prior written permission is prohibited. Running or displaying this Site or any Materials displayed on this Site in frames or through similar means on another website without uscanceropinion.com prior written permission is prohibited. Any permitted links to this Site must comply with all applicable laws, rules and regulations.

XV. Miscellaneous Provisions

Force Majeure. The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform.

Entire Agreement. This Agreement along with the Privacy Policy comprises the entire agreement between you and the Company with respect to the use of the Platform.

No Waiver. A delay or failure by the Company to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.

Notices: All notices given to you by the Company or by you to the Company shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:

Notice to the Company: MEDSOAMERICA, INC. PO Box 397, Statesboro, Georgia 30459 United States of America.
Email: notice@uscanceropinion.com

Notice to User: At the email address provided by you at the time of registration on the Platform.

Governing Law; Jurisdiction. The Platform (excluding linked sites) is controlled by MEDSOAMERICA, INC from its office within Bulloch county in the state of Georgia, United States of America (USA). By using this Platform , you agree that all matters relating to your access to, or use of this Platform shall be governed by the statutes and laws of Bulloch county in the state of Georgia USA without regard to the conflicts of laws principles thereof including waiver of such rights granted in this jurisdiction that you may have listed in the agreement. By using this Platform, you consent to the jurisdiction and venue of the courts located in Bulloch county in the state of Georgia USA in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.

Termination. The Company may terminate your access to the Platform without any notice to you if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement.

All calls made to and from the representatives of the Company to a User or his / her representative shall be recorded by the Company for quality, training and internal record purposes.

 

I, as a subscriber/ user of the services offered through the web portal www.uscanceropinion.com, do hereby expressly authorize the company and any of their business associates to call/ SMS my/our registered phone numbers (as provided by me/us to the platform). I hereby expressly state that such authorization shall override the national Do-Not-Disturb Registry ("DND"), even if the phone numbers in question are registered under DND list of national consumer preference registry ( NCPR/NDNC).

The Company does not offer its services to any persons based out of the United States of America and its territories.That by accepting the Company’s ‘Terms and Conditions’/signing up on the Platform/availing any other services from the Company, the user confirms that he/she is neither based out/resident of the USA or its territories, nor is the user accessing the Company’s website from the USA or its territories.

I/we also undertake that I/we will not make any complaints to NDNC or similar authority in your jurisdiction for any calls received from platform its services/ products, and shall indemnify the company and any of its business associates for having engaged in any such practice.

I realize, acknowledge and expressly authorize the platform to make the initial communication (via Call / SMS / Email / WhatsApp) for the purposes of confirmation of my credentials provided by me. I hereby authorize the platform and its business associates to continue contacting me via any of the modes of communication listed above, till such time as I expressly opt-out / unsubscribe from the service offered by the platform. Till such time, the platform and its business associates shall have all rights to continue communicating with me and I shall completely indemnify them against any liability that may arise as a result of such authorization to communicate. Such indemnification shall extend to court cases and suits and all lawyer/advocate fees, even if the dispute is never subjected to judicial scrutiny.